Shipping Information

Important shipping note:

Brooks is moving to a new-and-improved shipping center and a big move like this comes with some growing pains. Please bear with us — some orders are taking 5-7 business days to arrive. We're working as hard as we can to get everyone's order out in a timely manner.

Don't mind the wait? You can still order online! Want it now? Look for your gear in a nearby store.



Holiday Shipping Deadline: Orders placed by 12/19 at 11:59 pm EST will arrive by 12/25. Free shipping on all orders.

Shipping Method Under $ 100 Over $ 100 Delivery
Standard Free! Free! 5-7 business days
PO Box / APO / FPO / US Territories Free! Free! 5-7 business days

Processing Time

We begin processing orders quickly, so we are unable to make changes after an order is submitted. If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your credit card is only charged when your order ships.

Shipping Destinations

Shipping is available to destinations within the US (all 50 states and US territories) and APO / FPO addresses. Shipping to PO Boxes, APO / FPO / US Territories, or Puerto Rico must be completed through the USPS and cannot be expedited.

For availability outside the US please visit one of our International websites .

Need Help?

If you have any questions about your order, please contact customer service via email, phone or chat and we'll be happy to help.